Documentation and resources for instructors on using D2L Brightspace.

D2L provides 24x7 Support

D2L End Support is available at any time by clicking on the Chat button on the lower right side of the D2L screen to answer questions or resolve issues.

You can type a question to launch D2L Lumi AI Chatbot and interact with Lumi

Or you can click on Contact D2L Brightspace Support to get additional contact information.

  • The three options are
    • “Call us” will display the phone number: 866-840-1549
    • “Email us” to send an email to D2L from the dialog box.
    • “Chat with us” button.
For course design assistance, contact Instructional Design Services.

IUP has documentation on some specific D2L features:

Administering a Course
(includes using course offering information, course activation, import/export content, release conditions, replacement strings, and SCORM)

Collaboration and Communication
(includes discussion, groups, chat, blogs, email location, seating charts, etc.)

Assessments

MS Stream Information