Chat Reference Service Notice

IUP Libraries chat reference service is available Monday–Friday, during the Information Desk hours. You can connect with one of our librarians by one of the following methods:

  • Start chatting now
  • Visit the page, and click the Chat with a Librarian button.
  • Click the Chat with a Librarian widget located in the bottom-right of our page or our .

Please note that librarians performing chat may occasionally be called to help other users at the information desk.

If chat is offline, clicking on the chat buttons will instead direct you to the service, where you can submit your question. One of our librarians will get back to you within 24 hours.

Your Feedback Is Encouraged

We value your feedback! At the end of every chat session, there is a brief survey to let us know how you felt about the experience. We appreciate any suggestions, comments, or concerns you may have.