Hardware Guidelines

Software Guidelines

Windows Operating System (8, 8.1, 10,11)

  • Browser
    • Mozilla Firefox (latest, ESR)
    • Microsoft Edge (latest version)
    • Google Chrome (latest version)
  • Office Productivity Suites
    • Word processing (Microsoft Word 2013 or later, Microsoft Office 2013 or later, OpenOffice)
  • Browser Viewers and Players
    •  (typically included with Windows)
  • Other software may be required. Please consult the syllabus for your course.

Mac OS X (El Capitan, Sierra, High Sierra)

  • Browser
    • Mozilla Firefox (latest version)
    • Apple Safari (latest version)
    • Google Chrome (latest version)
  • Office Productivity Suites
    • Word processing (Microsoft Word 2011 or later, Microsoft Office 2011 or later, OpenOffice)
  • Browser Viewers and Players
    • (support for .wmv files)
  • Other software may be required. Please consult the syllabus for your course.

Required Browser Settings

Please consult the browser documentation for specific procedures

  • Cookies must be enabled
  • JavaScript must be enabled
  • Disable popup-blocking for each service

Connectivity Guidelines

IUP online services are best utilized when accessed via high-speed/broadband internet connection such as DSL, cable modem, or other high-speed service. Dial-up service may be an option for course material and collaboration that does not rely on media-rich content. Please consult the course syllabus for media-rich course material or connectivity requirements.

  • Student Computing Help Desk
  • Delaney Hall
    950 Grant Street
     Indiana, PA 15705
  • Phone: 724-357-4000
VIRTUAL IT SUPPORT VIA Zoom
https://iupvideo.zoom.us/my/virtualitsupportcenter
Fall and Spring: 
Monday through Friday:
8:00 a.m.–Noon
1:00 p.m.–4:30 p.m.
Summer:
Monday through Friday: 
8:00 a.m.–Noon
1:00 p.m.–4:00 p.m.
 
DELANEY OFFICE HOURS
Fall and Spring:
8:00 a.m.–4:30 p.m.
Summer:
8:00 a.m.–4:00 p.m.